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1.2 Service models (IaaS, PaaS, SaaS)

โ˜๏ธCloud Computing Architecture
Unit 1 Review

1.2 Service models (IaaS, PaaS, SaaS)

Written by the Fiveable Content Team โ€ข Last updated September 2025
Written by the Fiveable Content Team โ€ข Last updated September 2025
โ˜๏ธCloud Computing Architecture
Unit & Topic Study Guides

Cloud computing service models define how providers and customers share control and responsibility. IaaS, PaaS, and SaaS offer varying levels of management, from infrastructure to software. Each model has unique benefits and limitations, catering to different organizational needs.

Understanding these models is crucial for choosing the right solution. Factors like technical expertise, desired control, and budget influence the decision. Hybrid and multi-cloud strategies can combine models to optimize flexibility, security, and cost-effectiveness.

Overview of service models

  • Cloud computing service models define the level of control and responsibility shared between the cloud provider and the customer
  • The three main service models are Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)
  • Understanding the differences between these models is crucial for selecting the most appropriate solution for an organization's needs

Characteristics of IaaS

  • Provides virtualized computing resources over the internet, including servers, storage, and networking
  • Customers have control over the operating systems, storage, and deployed applications
  • The cloud provider manages the underlying infrastructure, including hardware, virtualization, and network connectivity

Benefits of IaaS

  • Offers high flexibility and scalability, allowing customers to quickly provision and scale resources as needed
  • Reduces the need for upfront capital expenditure on hardware and infrastructure
  • Enables customers to focus on their core business activities rather than managing infrastructure

Limitations of IaaS

  • Requires a higher level of technical expertise to manage the infrastructure effectively
  • Customers are responsible for securing and patching their operating systems and applications
  • May not be cost-effective for small-scale or short-term projects

Common IaaS providers

  • Amazon Web Services (AWS) Elastic Compute Cloud (EC2)
  • Microsoft Azure Virtual Machines
  • Google Cloud Platform (GCP) Compute Engine

Characteristics of PaaS

  • Provides a platform for developers to build, run, and manage applications without the complexity of maintaining the underlying infrastructure
  • Includes tools and services for application development, testing, deployment, and scaling
  • The cloud provider manages the operating system, middleware, and runtime environment

Benefits of PaaS

  • Simplifies the application development process by providing pre-configured environments and tools
  • Enables rapid application development and deployment, reducing time-to-market
  • Offers automatic scaling and high availability for applications

Limitations of PaaS

  • Customers have less control over the underlying infrastructure and may face vendor lock-in
  • Some applications may not be compatible with the PaaS provider's platform or programming languages
  • Customization options may be limited compared to IaaS

Common PaaS providers

  • AWS Elastic Beanstalk
  • Microsoft Azure App Service
  • Google App Engine

Characteristics of SaaS

  • Delivers software applications over the internet, accessible through a web browser
  • The cloud provider manages the entire software stack, including infrastructure, middleware, and applications
  • Customers typically pay for the service on a subscription basis

Benefits of SaaS

  • Offers a ready-to-use solution with minimal setup and configuration required
  • Reduces the need for in-house IT resources to manage and maintain software
  • Provides automatic updates and patches, ensuring the software is always up-to-date

Limitations of SaaS

  • Customers have limited control over the software features and customization options
  • Dependence on the internet connection and the SaaS provider's availability and performance
  • Data security and privacy concerns, as sensitive data is stored on the provider's servers

Common SaaS providers

  • Salesforce (CRM)
  • Microsoft Office 365 (productivity suite)
  • Google Workspace (collaboration tools)

Comparison of service models

IaaS vs PaaS

  • IaaS provides more control over the infrastructure, while PaaS abstracts the underlying infrastructure and focuses on application development
  • IaaS is more flexible but requires more technical expertise, while PaaS simplifies the development process but may have limitations in terms of customization

PaaS vs SaaS

  • PaaS is geared towards developers and provides a platform for building and deploying applications, while SaaS delivers ready-to-use software applications to end-users
  • PaaS requires more development effort but offers more control over the application, while SaaS is easier to use but has limited customization options

IaaS vs SaaS

  • IaaS provides the most control over the infrastructure and requires the most technical expertise, while SaaS offers the least control but is the easiest to use
  • IaaS is suitable for organizations with specific infrastructure requirements, while SaaS is ideal for those who want to quickly adopt a software solution without managing the underlying infrastructure

Choosing the right service model

Factors to consider

  • Business requirements and goals
  • Technical expertise and resources available
  • Desired level of control and customization
  • Budget and cost considerations
  • Compliance and security requirements

Use cases for each model

  • IaaS: Big data processing, high-performance computing, legacy application hosting
  • PaaS: Rapid application development, API management, IoT solutions
  • SaaS: Customer relationship management (CRM), human resources management (HRM), project management tools

Hybrid and multi-cloud strategies

Benefits of hybrid cloud

  • Combines the advantages of both public and private clouds
  • Allows organizations to keep sensitive data on-premises while leveraging the scalability of public clouds
  • Provides flexibility to move workloads between environments based on requirements

Challenges of hybrid cloud

  • Ensuring seamless integration and data synchronization between different environments
  • Managing security and compliance across multiple platforms
  • Dealing with the complexity of monitoring and managing a hybrid infrastructure

Multi-cloud approaches

  • Using multiple cloud providers to avoid vendor lock-in and leverage best-of-breed services
  • Distributing workloads across different providers for redundancy and disaster recovery
  • Optimizing costs by selecting the most cost-effective provider for each workload

Security considerations

Security responsibilities by model

  • IaaS: Customers are responsible for securing the operating system, applications, and data, while the provider secures the underlying infrastructure
  • PaaS: Customers are responsible for securing their applications and data, while the provider secures the platform and infrastructure
  • SaaS: The provider is responsible for securing the entire software stack, while customers are responsible for managing user access and protecting their data

Best practices for securing services

  • Implementing strong authentication and access controls
  • Encrypting data at rest and in transit
  • Regularly monitoring and auditing the environment for potential security threats
  • Keeping software and systems up-to-date with the latest security patches
  • Conducting regular security assessments and penetration testing

Cost considerations

Pricing models for each service

  • IaaS: Typically charged based on the consumption of computing resources (CPU, memory, storage) on a pay-as-you-go basis
  • PaaS: Often charged based on the number of users, applications, or resources consumed, with some providers offering a combination of fixed and variable pricing
  • SaaS: Usually charged on a per-user or per-license basis, with different tiers offering varying levels of features and support

Cost optimization strategies

  • Right-sizing resources to match workload requirements and avoid overprovisioning
  • Leveraging reserved instances or long-term commitments for predictable workloads to obtain discounts
  • Implementing auto-scaling to automatically adjust resources based on demand
  • Monitoring and optimizing resource utilization to identify and eliminate waste
  • Taking advantage of provider-specific cost optimization tools and recommendations

Migrating between service models

Considerations for migration

  • Assessing the compatibility of existing applications and workloads with the target service model
  • Evaluating the impact on performance, security, and compliance
  • Estimating the cost and time required for the migration process
  • Planning for data migration and synchronization between the source and target environments
  • Ensuring the availability of skilled resources to manage the migration and post-migration operations

Migration strategies and tools

  • Lift and shift: Moving applications and workloads as-is to the target environment
  • Refactoring: Modifying applications to take advantage of cloud-native features and services
  • Hybrid migration: Gradually moving workloads to the cloud while maintaining some on-premises components
  • Using provider-specific migration tools (AWS Migration Hub, Azure Migrate, Google Cloud Migrate) to assess, plan, and execute migrations
  • Leveraging third-party migration tools and services for more complex or heterogeneous environments