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๐Ÿ’ผBusiness Communication Unit 20 Review

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20.1 Leadership Communication Styles

๐Ÿ’ผBusiness Communication
Unit 20 Review

20.1 Leadership Communication Styles

Written by the Fiveable Content Team โ€ข Last updated September 2025
Written by the Fiveable Content Team โ€ข Last updated September 2025
๐Ÿ’ผBusiness Communication
Unit & Topic Study Guides

Leadership styles shape how bosses guide their teams. From autocratic commanders to hands-off laissez-faire leaders, each approach has its place. Understanding these styles helps you adapt your communication to different leadership situations.

Effective leaders use various communication skills to connect with their team. They choose the right channels, listen actively, and tap into emotional intelligence. These skills help build trust, resolve conflicts, and create a positive work environment.

Leadership Styles

Autocratic, Democratic, and Laissez-faire Leadership

  • Autocratic leadership involves a leader making decisions without input from team members and expecting them to follow orders without question (military commanders, strict managers)
  • Relies on clear directives and close supervision to ensure tasks are completed according to the leader's specifications
  • Democratic leadership encourages group participation in the decision-making process, valuing the opinions and contributions of team members (team leaders, project managers)
  • Facilitates open communication and collaboration within the team to reach consensus on goals and strategies
  • Laissez-faire leadership takes a hands-off approach, providing minimal guidance and allowing team members to work independently with little oversight (creative teams, experienced professionals)
  • Requires a high level of trust in the team's ability to manage their own workload and make sound decisions

Transformational, Situational, and Servant Leadership

  • Transformational leadership inspires and motivates team members to achieve beyond their perceived limitations, focusing on personal and professional growth (visionary CEOs, innovative entrepreneurs)
  • Communicates a compelling vision and fosters a sense of purpose and commitment to shared goals
  • Situational leadership adapts the leadership style to the specific needs of the team and the task at hand, recognizing that different situations require different approaches (project managers, team leaders)
  • Assesses the team's readiness and adjusts the level of direction and support accordingly, ranging from highly directive to highly delegative
  • Servant leadership prioritizes the well-being and development of team members, putting their needs before the leader's own (non-profit leaders, community organizers)
  • Focuses on empowering and supporting team members, helping them reach their full potential and contribute to the organization's success

Communication Skills

Communication Channels and Feedback Loops

  • Communication channels refer to the various methods and platforms used to exchange information within an organization (email, meetings, instant messaging, video conferencing)
  • Selecting the appropriate channel based on the message, audience, and desired outcome is crucial for effective communication
  • Feedback loops involve the exchange of information between the sender and receiver, allowing for clarification, questions, and responses (performance reviews, customer surveys)
  • Establishes a two-way flow of communication that helps ensure messages are understood and acted upon as intended

Active Listening and Emotional Intelligence

  • Active listening involves fully concentrating on and comprehending the speaker's message, both verbally and non-verbally (eye contact, nodding, paraphrasing)
  • Demonstrates genuine interest and respect for the speaker, fostering trust and open communication
  • Emotional intelligence is the ability to recognize, understand, and manage one's own emotions and the emotions of others (self-awareness, empathy, social skills)
  • Enables leaders to effectively navigate interpersonal relationships, resolve conflicts, and create a positive work environment that promotes collaboration and productivity