The enhancement in exchanging information effectively either verbally or non-verbally between two or more people.
Imagine communication as traffic on highways; if all cars (information) move smoothly without any accidents (misunderstandings), then we have effective communication. Improvement in communication is like upgrading a two-lane road to a four-lane highway, allowing for smoother and more efficient traffic flow.
Verbal Communication: This refers to the use of words in delivering the intended message.
Non-Verbal Communication: This involves conveying messages without using words, such as through body language or facial expressions.
Active Listening: A communication technique where the listener fully concentrates, understands, responds and then remembers what is being said.
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